Top Group International provides comprehensive warehouse management services, including inventory management, order fulfillment, pick & pack, cross-docking, RMA, reverse logistics, rework / VAS and distribution to ensure efficient and accurate handling of goods.

A WMS is a software application designed to support and optimize warehouse functionality and distribution center management. TGI uses advanced WMS (CargoWise / SAP) to streamline operations, enhance inventory accuracy, and improve overall efficiency.

TGI's warehousing facilities offer over 20,000 sq. m. of space which could store up to 20,000 pallets, designed to accommodate a wide range of storage needs. Our advanced facilities ensure safe and efficient storage of your goods.

Implementing a WMS with TGI can lead to improved inventory control, faster order processing, reduced operational costs, and enhanced customer satisfaction by ensuring timely and accurate order fulfillment.

Using TGI’s warehouse management services can lead to reduced labour cost, lower error rate, optimised space utilisation, reduce “cost of failure” rate and overall operational efficiency, resulting in significant cost savings.

TGI manages various types of warehouses, including distribution centre, fulfilment centre, and specialised warehouses for temperature-sensitive goods and high-value items.

TGI employs advanced inventory management techniques, such as regular cycle counts, QA/QC check for each shipment been picked and packed before goods leave our warehouse and the use of barcode to maintain high levels of inventory accuracy.

TGI's WMS includes robust forecasting tools that help predict seasonal demand changes from clients’ historical data coupling with forecasts from each customer at the beginning of each year - allowing for efficient resource planning and inventory management to handle peak periods effectively. Temporary workers are employed and trained before the commencing of the peak seasons to help ease the rapid increase of shipment loading.

Yes, TGI is equipped to handle hazardous materials, adhering to all safety regulations and guidelines to ensure the safe transportation and storage of such goods – though only limited to class 9. TGI has partners specialises in Class 2 – 9 DG goods and these goods are also stored at their location as they are specialised in this field.

TGI prioritizes safety by implementing stringent safety protocols, regular staff training, use of personal protective equipment (PPE), and maintaining up-to-date safety certifications and audits. All employees are trained and all rules are set to follow with regular updates. TGI also invites local fire brigade to visit and meet at our location and checking through all facilities and update each other regularly.

TGI's WMS manages reverse logistics efficiently once RMA reference is created by customers and passed on to TGI. By tracking returned items, assessing their condition, and reintegrating them into inventory or handling their disposal as needed.

TGI’s warehouse management services stand out due to our use of end-to-end logistics execution platform, customized solutions, commitment to safety, and a focus on customer satisfaction, ensuring that all warehousing needs are met with excellence. In particular, we have injected our “Eastern” service mentality and spirit in serving our customers which works particularly well in Europe.